Contact us:

By appointment only:  

 

+39 334 7115959

silvia@betwigs.com

for any info:

info@betwigs.com
 

 

RETURNS

 

Pls refer to Return Policy written received on the bottom

of your order confirmation

FAQ

Do you provide International delivery?

 

Yes ! We'll provide for international shipping method via DHL with tracking shipment tools 

 

How do I return an item?

 

You need to pack the good properly for international or domestic shipment including in the pakage the Return Material Authorization received via mail
Shipment cost and responsability are at your own risk..

 

 

How do I track my order?

 

You can use DHL tracking system available on their web site.
We'll provide tracking number of the shipment as the pick up is done by the carrier.

 

How can I contact your couriers?

 

You can refer to the contact method showed on the web site giving tracking number as reference.

 

 

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If you need assistance for using this website or any other matter contatct
info@betwigs.com

 

Between The Twigs di Silvia Bianchi

Vat 09184120963